Delivery
All orders are sent by either Royal Mail 1st class recorded or Next Day courier service depending on location and total of the order.
Order Cancellation
If you decide that you want to cancel your order for any reason, we offer a full refund for the goods (not including any shipping / handling / return charges) This is if the item is returned in unused unaltered condition in the original packaging within 28 days of receipt. Any refund offered after this period is entirely at our discretion but postage costs will not be refunded.
if the goods were sent post paid a restocking charge equal to the cost we incurred in sending the goods will be deducted. All return shipping costs are at the buyers expense.
Warranty
We offer a 12 month warranty on all items, excluding consumables/consumable parts / batteries etc.
In the event that a problem occurs that is our responsibility the amount for the goods will be refunded and the buyers reasonable return shipping costs, provided we are informed of the problem and have agreed the method of return.