IF YOU DECIDE THAT YOU WANT TO CANCEL YOUR ORDER FOR ANY REASON WHATSOEVER WE OFFER A FULL REFUND FOR THE VALUE OF THE GOODS (NOT INCLUDING ANY SHIPPING AND HANDLING CHARGES), AS LONG AS THE ITEM IS RETURNED IN UNUSED UNALTERED CONDITION IN THE ORIGINAL PACKAGING. FOR THIS TO APPLY WE MUST RECEIVE THE GOODS BACK WITHIN 28 DAYS OF RECEIPT. ANY REFUND OFFERED AFTER THIS PERIOD IS ENTIRELY AT OUR DISCRETION. PLEASE USE AN INSURED POSTAGE SERVICE AS WE CANNOT BE HELD RESPONSIBLE FOR RETURNED PARCELS THAT GET LOST OR DAMAGED IN TRANSIT.
WE OFFER A 12 MONTH WARRANTY ON ALL ITEMS, EXCLUDING CONSUMABLES / CONSUMABLE PARTS. IN THE EVENT THAT AN ERROR OCCURS THAT IS OUR RESPONSIBILTY, IN ADDITION TO REFUNDING THE AMOUNT FOR THE GOODS WE WILL REFUND ALL REASONABLE SHIPPING COSTS, PROVIDED WE BEEN INFORMED OF THE PROBLEM AND HAVE AGREED THE METHOD OF RETURN.
THESE CONDITIONS IN NO WAY AFFECT YOUR STATUTORY RIGHTS.
